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The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is legislation enacted by the federal government to:

  • Ensure health insurance portability
  • Reduce health care fraud and abuse
  • Guarantee the privacy and confidentiality of health information
  • Simplify the administration of health care systems

CIR’S Privacy and Data Usage Policies

Chronic Illness Recovery, Inc. (”CIR” or “Chronic Illness Recovery”) is a 501(c)3 Corporation which provides counseling services to patients and medical professionals in connection with Inflammation Therapy (IT). CIR’s Privacy Policy (”Privacy Policy”) sets out how Chronic Illness Recovery may collect, use, and disclose personal and confidential information it obtains through the website it operates at (this CIR website) and through the use of its services.

CIR’s “Data Usage Policy,” sets out how Chronic Illness Recovery may use and disclose non-personal browsing and site usage data that it collects as the provider of the CIR website.

“Personal information” means information that would allow a party to identify you such as, for example, your name, age, address or location, telephone number, email address, disease state, nationality or ethnicity.

By enrolling as a member of Chronic Illness Recovery’s counseling program you accept the terms of our Privacy Policy and that acceptance will be automatically reconfirmed each time you upload any data to the Website or fill out any of CIR’s forms.

CIR’s Undertaking

Chronic Illness Recovery will, at all times, strive to handle the information and data collected through our Website in a diligent and professional manner. “Data” includes not only your personal information but also your non-personal browsing and site usage data.
We will make every effort to ensure that our Privacy Policy and our Data Usage Policy meet the following standards (the “Standards”):

  1. Privacy policies and data collection and use policies should be, written in plain English (or the relevant language), comprehensive, and easy to locate;
  2. Only the minimum amount of information reasonably necessary to provide our services should be collected and retained, for so long as we reasonably need it or as required by law; all data provided by you or obtained through your use of the website will automatically belong to CIR and CIR will have no duty to return it or make it available to you. We urge all patients and practitioners to keep duplicate records of any correspondence or postings on our site. CIR may collect data for the purpose of research or education.
  3. Information you provide to us, or that we gather about you through our website service, will not be used for marketing or advertising purposes, nor will it be provided to anyone else without your permission.
  4. Unless restricted or prohibited by law, all reasonable efforts will be made to notify you if Chronic Illness Recovery is required to provide a third party with your personal information.
  5. All CIR staff, volunteers and contractors who could become privy to personal information will be required to sign a confidentiality agreement with CIR as a precondition to commencing work with the organization.
  6. CIR will not have any obligation with respect to personal information that becomes publicly available without a breach by us hereunder.

What CIR does with the Personal Information

We have the technical capability to collect personal information at several places on the website, including without limitation information you provide by:

  • posting on the site
  • sending an email to us;
  • filling out any form required to enroll in our counseling services
  • donating money to us or purchasing our counseling service; and
  • posting your Patient Reports on the Website.


We use the personal information you provide to us to assess your health status and respond appropriately to your reports; to contact you via phone, fax or email when required. Your enrollment form is kept in a secure area online that may be accessed only by the Registered Nurse consultants and mentors.


We use the personal information you provide to us when you send us emails in order to respond to your request — for example, to reply to your email or to send you communications about news and events related to Chronic Illness Recovery.


Your messages will be posted under a pseudonym (user name). This user name should not contain any personally identifying information nor should it contain information that might identify a physician. Your Patient Reports will be accessible by other patients and physicians in our counseling program. You may choose to limit any possible identifying information you post in your Patient Report but certain information will be necessary to assist in the counseling process.


When you donate money to CIR or pay for counseling services via our donation page, your personal information will be handled in one of two ways, depending on which option you choose.

  1. If you request monthly billing for counseling services delivered via post, we will use your personal information for the purpose of sending you a monthly statement.
  2. You may donate money to Chronic Illness Recovery directly or through a variety of on-line payment sites, including PayPal, the Amazon Honor System,, Good Search, Network for Good, and Mission Fish, among others.

When you donate money to Chronic Illness Recovery directly, we will use your personal information to process your donation.

When you use other websites and services to donate to CIR, your personal information will be sent to, handled by and stored by those websites in accordance with their respective privacy policies and terms of use. You should read and understand the privacy policy and terms of use of any website you use to donate to Chronic Illness Recovery. Regardless of the method by which you donate to Chronic Illness Recovery or purchase our counseling services, we additionally use the personal information you provide for the purpose of contacting you about upcoming news and events relevant to Chronic Illness Recovery. When we contact you for the first time after your donation, we will use reasonable means to give you the option to choose not to be contacted in this manner again. When you donate money as part of one of CIR’s fundraising campaigns, your name will be published (with your permission) on our “supporters page” unless you request otherwise.

Website registration

When you are accepted into our counseling program, you will be required to provide personal information to create your account and establish a password and profile. We will use that personal information to establish and maintain your account and for the purpose of contacting you about upcoming news and events relevant to Chronic Illness Recovery. That information will not be accessible to other participants.


Physicians have the opportunity to post messages in the Physicians' Forum. Any information posted there may only be viewed and responded to by other physicians, the nurse consultants and designated mentors who have entered into a legally binding Confidentiality Agreement with CIR. Access will be strictly controlled by password identification and under no circumstances will patient participants be given access to this forum.

In general

Any other personal information that we may collect which is not described specifically in this Privacy Policy will only be collected and used in accordance with the Principles listed above.

Disclosures of Personal Information

In general, it is not Chronic Illness Recovery’s practice to disclose personal information to third parties. We may share personal information in the following instances:

  • Website maintenance : Chronic Illness Recovery may share non-personal browsing and site usage data with our contractors and service providers in order to maintain, enhance, or add to the functionality of the Website.
  • Legal necessity: we may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms of Use and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. If Chronic Illness Recovery is legally required to provide a third party with your personal information (whether by subpoena or otherwise), CIR will use reasonable means to notify you promptly of that event, unless prohibited by law or CIR is otherwise advised not to notify you on the advice of legal counsel.
  • Medical necessity:CIR may, at its professional discretion, share the patient’s personal information with their Designated Caregiver/s or Relatives (listed on their enrollment form) and their physicians for the purpose of assisting with the counseling process.
  • General necessity: CIR may, at its professional discretion, share information with third parties who have executed CIR’s standard Confidentiality Agreement.

Security of Personal Information Collected via the Website

Chronic Illness Recovery has implemented reasonable measures to protect against unauthorized access to and unlawful interception or processing of personal information that Chronic Illness Recovery stores and controls. However, no website can fully eliminate security risks. Third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications. We will post a reasonably prominent notice to the Website as soon as we are aware that a security breach has occurred. CIR will take no responsibility for any harm resulting from such a security breach

Data Usage Policy:Non Personal Browsing and Site Usage Information

Our Data Usage Policy covers how we maintain and use information about you that is collected by our Website and server logs, including when you log into our website.

Non Personal Information We Collect

When you use the Website, our servers (which may be hosted by a third party service provider) may collect information indirectly and automatically (through, for example, the use of your “IP address”) about your activities while visiting the Website and information about the browser you are using.

No Linking

We do not intentionally link browsing information or server logs to the personal information you submit to us. We use this information for internal purposes only, such as to help understand how the Website is being used, to improve our Website and the features we provide, and for systems administration purposes. CIR may use a third party analytics provider to help us collect and analyze non personal information through operation of our Website for those same purposes.

No Selling or Sharing

Except in the unique situations identified in this Privacy Policy, Chronic Illness Recovery will not sell or otherwise voluntarily provide the non personal information we collect about you or your website usage to third parties.

Any other non-personal information that we collect which is not described specifically in this Privacy Policy will only be collected and used in accordance with the Principles.


Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personal information from anyone under the age of 13 without requiring parental consent. Any person who provides their personal information to CIR through the Websites represents that they are 13 years of age or older. CIR may require proof of age if it has reason to believe a patient is under the age of 13.

Third-Party Sites

The Website may include links to other websites. You should consult the respective privacy policies of those third-party sites. This Privacy Policy does not apply to, and we cannot control the activities of, or take responsibility for such other websites. As an added privacy safeguard we suggest that patients use different pseudonyms to those that they use on other health-related sites.

Special Note to International Users

CIR’s Website is hosted in the United States and is subject to regulation under applicable state and the federal law of the United States. If you are accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from United States laws, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and other regions. By providing your personal data you consent to:

  • the use of your personal data in accordance with our Privacy Policy; and
  • the transfer of your personal data to the United States where it will be subject to the laws of the United States and the state of Texas.

Changes and Updates to this Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the Effective Date below. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the Website constitutes your agreement to this Privacy Policy and any updates. A notice will be prominently posted on the website should substantive changes to the policy be made that will significantly affect your rights and/or obligations.


All information and content on this website and forum are protected by copyright. All rights are reserved. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works, or using any information available on or through the site for commercial or public purposes without written permission.

Pages visible to the general public and documents in the Library of Information may be printed for personal use only (e.g. to give to your medical practitioner or family members).

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

For further information on the privacy policy concerning Google Analytics, 
please go here: 


If you have questions about this Privacy Policy, please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it..